WordPress Website Maintenance & Hosting Support Kenya | KE Offers Services
🛡️ Service

Keep Your Website
Fast, Secure
& Always Online

A neglected WordPress site is a hacked WordPress site. Our maintenance plans keep your website updated, backed up, and protected — so you can focus on your business.

Website Health Monitor

All Systems Live
Uptime (30 days)99.9%
Page Speed Score94/100
Security ScoreA+
100%
SSL Valid
Daily
Backups
WordPress core updated
All plugins updated
Malware scan: clean

What Happens to Unmaintained WordPress Sites

WordPress powers 43% of the web, which makes it the world's biggest target for hackers. Outdated sites are easy targets.

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Security Breaches & Hacking

Outdated plugins and themes have known vulnerabilities. Hackers scan for these automatically — an unpatched site can be compromised within hours of a vulnerability being published.

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Slow Loading & Poor Performance

Without regular optimization, WordPress databases bloat, caches expire, and hosting resources get wasted. A slow website loses customers and drops in Google rankings.

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Plugin Conflicts & Breakdowns

When plugins and themes go out of sync, pages break, forms stop working, and checkout processes fail silently. Regular updates prevent these compatibility problems.

Monthly Maintenance Tasks

Every active plan includes these tasks completed every single month without you asking.

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Daily Automated Backups

Your entire site — files and database — backed up every day and stored offsite. If anything goes wrong, we restore it to any point within the last 30 days.

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WordPress Core Updates

We apply every new WordPress version as it's released — tested on staging first to ensure nothing breaks before going live.

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Plugin & Theme Updates

All installed plugins and your active theme are updated monthly. We check for conflicts and roll back immediately if any update causes issues.

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Monthly Malware Scans

Full malware and vulnerability scans every month. If any threat is detected, we remove it and patch the entry point at no additional charge.

Performance Optimization

Database cleanup, cache clearing, image compression checks, and Core Web Vitals monitoring every month to keep your site loading fast.

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Monthly Health Report

A summary of all work done, uptime statistics, security scan results, page speed scores, and any issues found and resolved during the month.

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Content Updates (Pro & Business)

Need a new page, updated price, new team member photo, or changed contact number? Pro and Business plan clients get content edits included each month.

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SSL Certificate Monitoring

We monitor your SSL certificate expiry and renew it automatically — ensuring visitors never see the dreaded "Not Secure" warning.

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Priority WhatsApp Support

Something doesn't look right? Message us on WhatsApp and get a response within the SLA for your plan — no ticket system, no waiting on hold.

Response Time Guarantee

We commit to response time guarantees by plan. When something breaks, you know exactly when to expect a fix.

All support is handled directly via WhatsApp — no helpdesk tickets, no waiting in a queue. You're dealing with a real person who knows your website.

Issue TypeBasicProBusiness
🔴 Site Down24h8h4h
🟡 Page Broken48h24h8h
🟢 Content Edit48h24h
🟢 General Query72h48h24h

Response times are during business hours (Mon–Sat, 8am–7pm). Emergency response available on Business plan.

Maintenance Questions

We clean it and restore it at no extra charge. Our malware removal and restoration service is included in all maintenance plans. We'll also patch the vulnerability that was exploited to prevent a repeat.
Yes. We can take over maintenance of any WordPress website. We start with a site audit to understand the current setup, then onboard it onto our maintenance system. A one-time setup fee may apply depending on the site's condition.
We offer both monthly and annual billing. Annual billing comes with a 2-month discount (you pay 10 months, get 12). See the full details on our pricing page.
Text updates, image swaps, adding/removing a team member, updating contact details, publishing a new blog post, updating a price — anything that doesn't require new page design or development work. Complex changes are quoted separately.
Yes — monthly plans can be cancelled with 30 days notice. Annual plans are non-refundable but can be transferred to a new domain or website within the same year.

Stop worrying about your website.

Let us handle the technical side so you can focus on running your business.